9jaya Terms & Conditions — Clear and Transparent

1Introduction & Consent

By accessing and using 9jaya's website and services, you are deemed to have accepted these Terms & Conditions. These terms constitute a legally binding agreement between 9jaya and its members.

Please read these Terms & Conditions carefully before using 9jaya's services. If you do not agree with any part of these terms, we ask that you refrain from using our platform.

2Account Registration & Management

To register on 9jaya, you must provide accurate and complete information. Creating an account with false details is strictly prohibited and such accounts may be suspended at any time.

• Each person may register only one account.
• Your account login credentials (username and password) must be kept strictly confidential.
• You may not allow anyone else to access or use your account.
• If you notice any suspicious activity on your account, contact 9jaya Support immediately.
• All documents required for KYC verification must be submitted on time.

3Eligibility & Age Requirements

The following eligibility requirements must be met to use 9jaya's services:

• You must be 18 years of age or older.
• Online betting must be legal in your country of residence.
• You must operate the account in your own name and on your own behalf.
• Accounts found to be operated by minors will be immediately suspended and deposited funds may be forfeited.

9jaya is committed to responsible betting. We take strict measures to protect minors and may request a government-issued ID for age verification when necessary.

4Payments, Deposits & Withdrawals

Deposits and withdrawals on 9jaya are available via Mobile Pay, Nagad, and Rocket. The following payment rules apply:

• The minimum deposit amount is ৳500.
• The minimum withdrawal amount is ৳500.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• The payment method and account holder name must match.
• Large withdrawals may be delayed if verification has not been completed.
• We recommend using the same payment method for both deposits and withdrawals.

5Bonuses & Promotional Offers

9jaya offers a variety of bonuses and promotional offers. Each offer comes with its own terms that must be followed:

• Please read the full terms of the relevant offer before claiming any bonus.
• Withdrawals will not be processed until the Wagering Requirement for each bonus has been met.
• Multiple bonuses cannot be claimed by the same person or IP address.
• Bonuses will be automatically cancelled upon expiry.
• 9jaya reserves the right to withdraw or modify any bonus at any time.
• Accounts found to be misusing bonuses will be closed.

To find out more about bonuses and promotions, visit our Bonus Page and Latest Promotions view.

6Betting Rules & Regulations

The following rules apply when placing bets on 9jaya. Failure to comply may result in bets being voided:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If any bet is affected by a technical error, 9jaya reserves the right to review it.
• Live odds may change after a match begins and will apply to the outcome of the bet.
• 9jaya's decision is final in determining all outcomes.
• In the event of an odds error, 9jaya may void any affected bet and refund the staked amount.

7Prohibited Activities

The following activities are strictly prohibited on the 9jaya platform. Any violation of these Terms & Conditions will result in permanent account closure:

• Creating or managing multiple accounts.
• Opening an account using another person's identity.
• Misusing bonuses or promotions.
• Exploiting system vulnerabilities or bugs.
• Placing bets using automated bots or software.
• Money laundering or any other illegal financial activity.
• Threatening or harassing other members.

8Privacy & Data Protection

9jaya takes the privacy of your personal data seriously. We adhere to international data protection standards.

Your information is used solely for account verification, payment processing, and compliance with legal obligations. It is never shared with third parties for advertising purposes.

For full details on privacy, please refer to our Privacy Policy read.

9Account Closure & Suspension

9jaya reserves the right to close or suspend any account under the following circumstances:

• If evidence of a Terms & Conditions violation is found.
• If fraudulent or deceptive activity is suspected.
• If KYC verification fails.
• Extended periods of inactivity (more than 12 months).

Members may close their account at any time by contacting our support team. Please make sure to withdraw your balance before closing your account.

10Limitation of Liability

9jaya is not liable for the following:

• Bets lost due to internet disconnection.
• Delayed transactions due to third-party payment gateway issues.
• Account information compromised due to the member's own negligence.
• Unexpected technical errors or server downtime.

11Changes to Terms

9jaya reserves the right to update these Terms & Conditions at any time. Members will be notified in advance of any significant changes via email or in-app notification.

Continued use of the platform after updated terms have been published will be taken as acceptance of the new conditions. We recommend visiting this page regularly to stay informed.

12Contact & Support

For any questions or concerns regarding the Terms & Conditions, please contact the 9jaya support team: